Phone scammers ask 'can you hear me?'
Answering a simple question could get you into big trouble.
The FCC says people are receiving an automated call, and are being asked, "can you hear me?"
The scam callers are trying to get victims to say the word “yes” during the call so they can later use a recording of the response to authorize unwanted charges via telephone.
According to the FCC, the fraudulent callers impersonate representatives from organizations that provide a service and may be familiar to the person receiving the call.
If you receive this type of call, immediately hang up.
The FCC offers the following tips to help ward off unwanted calls and scams:
- Don’t answer calls from unknown numbers. Let them go to voicemail.
- If you answer and the caller (often a recording) asks you to hit a button to stop receiving calls, just hang up. Scammers often use these tricks to identify, and then target, live respondents.
- If you receive a scam call, write down the number and file a complaint with the FCC so we can help identify and take appropriate action to help consumers targeted by illegal callers.
- Ask your phone service provider if it offers a robocall blocking service. If not, encourage your provider to offer one. You can also visit the FCC’s website for information and resources on available robocall blocking tools to help reduce unwanted calls.
- Consider registering all of your telephone numbers in the National Do Not Call Registry.